Saint Mary’s is one of only 175 hospitals worldwide to earn the Pathway to Excellence® designation proof of our exceptional, supportive workplace for nurses, physicians, and care teams. As a leading Reno hospital, we’re the trusted choice for patients searching “hospital near me,” “emergency room in Reno,” “urgent care near me,” and “best hospital in Reno.” We deliver compassionate, patient‑centered care across ER, urgent care, imaging, and specialty services, with 24/7 emergency care, pediatric ER, and rapid response for stroke symptoms and chest pain. Serving Reno–Sparks and northern Nevada, our empowered teams provide safe, high‑quality care every hour, every day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.