LensCrafters

Reviews

• FF

  Frank

  1 day ago
  5.0
  Great customer service
• GD

  Garold Dias

  Sep 15, 2026
  5.0
  Lens crafters the best place for glasses and the attention you need
• SW

  syd waskey

  Sep 5, 2026
  5.0
  Thank you for the great advice on picking out frames. I love mine.
• JV

  Jaime Villarreal

  Sep 4, 2026
  1.0
  So i came into this Lencrafters hoping that I would get decent service like the reviews mentioned before. That was not the case, I came in and was directed to the reception area for appointments. This was on a Sunday. After I finished my paperwork the young lady told me to have a seat next to the exam room. I could hear a woman giggling from the exam room. Once he was finished her he told my to step inside, he was clearly upset once he looked at me. He looked at my paperwork and asked in a annoyed fashion if I was there for frames or contacts? I said both, and I even mentioned that I told the young lady up front about me wanting both prescriptions. While he was going over my paperwork I tried breaking the ice by thanking him for being open on a Sunday. He replied with a rude and dry "mmm..." I was embarrassed and flustered. He seemed upset, then I asked if he had any other brands that i could use in the meantime. He mentioned that he didn't have anv Trials for me and that he would have to order them. I was crushed, thinking that i would at least have a trial pair of lenses. But no, so I agreed (like i had choice...). In the end I went in getting disrespected, no trial lenses and paid $224! So today I called regarding the status of my lenses, apparently the young lady placed an order for the wrong lenses! Now I have to wait a whole week! So I gave up. Furious and defeated i went to the one place that has NEVER let me down, Walmart on 7th street! Dr. Pittman saw me, I went in and was greeted by an amazing STAFF. I even came in late! Dr. Pittman could care less, he said let's take care of those eyes! He did my exam in "two shakes of a lamb's tail". And he only charged me $140 for BOTH my prescriptions! Not only that but he gave me a goody bag, contact lense solution and 2 pairs of trial lenses! Now that's customer service! I'm not even going back for my trial lenses from Lencrafters. Dr. Dammit...I mean Dr. Dimit can keep that money!
• JJ

  Jacob Jensen

  Aug 27, 2026
  5.0
  Friendly helpful staff, and my glasses got here earlier than expected. Sunday hours to accommodate my crazy schedule. I have a new eye doctor after 23 years at my old one.

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