LensCrafters

Reviews

• SH

  Sylvie H

  3 days ago
  5.0
  Great service and very professional knowledgeable and patient staff.
• BP

  Brian Palmer

  Jun 27, 2026
  5.0
  As soon as I walked in I was promptly greeted by the staff. Dagmar approached me and greeted me again asking how she could help me. We went through the whole process of picking safety glasses, what my plan covers, and what will be out of pocket on both low and high tier pricing. I felt seen and heard. Dagmar is very knowledgeable in her field and she made my experience here very pleasant.
• WN

  Wendy Nivera

  Jun 25, 2026
  5.0
  Theresa was very helpful in swapping my daughter’s lenses from her glasses to an old pair she had. The arm had just broken off and she needed them for work. She was very professional, explained everything to us and was quick.
• CV

  Coleco Vegas

  Jun 16, 2026
  1.0
  I've been going to the LensCrafters since 2023 and I'm amazed at the difference between this branch and a different branch that I went to this recently. When I have gone in to get my eyes checked it's usually straightforward get in get out but then when it comes time to go to the eyeglasses side that's where it's completely different you see I'm on Medicaid and when they find out that I'm on that plan they tell me I have only a small section of frames to pick and I must stick with those frames. Now I pick my frames and sit back down and wait and after waiting 30 minutes I realize that they don't want me there cause they won't make any money off of me cause they probably assume that Im a deadbeat that has no money so I never got my prescription for my glasses filled and it expired. I went to a different branch outside of North Las Vegas and it was so different and I mean different. Friendly, the people who helped me with my frames and lenses were so friendly plus they already had gotten pre authorization from Medicaid for my frames so I knew exactly what I was going to be paying for what Medicaid couldn't cover. I don't know what it is about businesses in North Las Vegas but they sure treat people very badly. The role of thumb never assumed somebody who's on Medicaid is also broke and unemployed some of us work part-time jobs that are below $13,000 a year and we're stuck on Medicaid not by choice.
• VP

  Vera Pagan

  Jun 15, 2026
  5.0
  I had excellent customer service from start to finish. A 10 out of 10 for me!

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