Smith's Pharmacy

Reviews

• AG

  AM G

  Aug 9, 2026
  1.0
  They said my medication was filled somewhere else 8 days ago. It was not. They had no empathy and were very rude. As it turns out, last month when I asked them to transfer a prescription of mine they don’t carry to another pharmacy, they transferred another one of my medications that I had not asked them to transfer. Wound up driving to 2 other pharmacies due to their error.
• MM

  Mohsen Mirnabi

  May 26, 2026
  1.0
  Absolutely not good service
• LC

  Lisa Cannito

  May 7, 2026
  5.0
  Always friendly and helpful!
• NK

  Nicole Kamei

  May 12, 2019
  1.0
  Sent my prescription to this pharmacy because I moved to the area. I'll drive the extra 30 min to pick up my medications somewhere else. I can't remember their name, but one had red hair and the other was blonde. Came in on several occasions and dealt with other staff there who were perfectly fine but these two. Let me just say if you don't like your job then find another. I dropped off my prescription with a young gentlemen who said it should be ready in 15mim. Came back to deal with the older blonde. Rudely says my meds aren't ready. That's it's? Why isn't it ready? " it's just not ready?" Why isn't it ready when the guy said it would be? How long til it's ready? "Idk your insurance isn't covering it, next time call." I had to chuckle. I tell her, I'll call my insurance to see what's going on. "Well, we will call you when it's ready?" I'm thinking no you will not. "How is it going to be ready if my insurance isn't covering it?" Then she tells me "well your doctor has to prescribe you meds that your insurance covers." Hah! That's a first! I've had cancer and chrohns for 4 years and he's prescribed me the same meds for almost 2 out of that 4 and yet your the first pharmacy and pharmacist to tell me this! I walk away call my doctors assistant and she laughs and says she will call and take care of it. My nurse calls in 30 min to let me know that smiths pharmacy system is down and isn't able to run my insurance. WOW! So one this pharmacist lied and 2 she proceeded to still lie and blame other things besides their own system. Like the truth would have been a whole lot better. Third time, I call and deal with Sherri I believe, such a nice lady and she said the same thing my nurse said. The system is still not working. Sherri calls me by the 3rd day and says to just come in and she will over run the system because it is their fault. Oh, the blonde told me to pay the $300 for my meds out of pocket and when they can run my insurance they can refund me. I really wanted to say "f*** you!" Sherri you were wonderful. So that was just 2 of my medications. I had to go back for 2 more after I was done taking these. I go back and deal with the red head. She tells me the same thing the blonde said. That my insurance isn't covering. I had an attitude with her and said, is this the antibiotics? She's like yeah, well I already got those and the other pharmacist gave it to me for what my insurance covers it at because it's your system that isn't working. Quick her attitude changed. Oh well let me look. She pretends to look. Oh yea I see that your picking up your follow up meds. We have to run those and it should be ready. I ask how long. Give us a couple of hours and give us a call. Okay. " we just have to get the prescription filled and it'll be like the last time." Yea now you want to be nice. She has another pharmacist call me in 30 min to tell me they don't carry one of my medications no longer and that my doctor needs to prescribe me something else. Not even going to go through the steps again, but called my doctor and got my other amd future medications sent to my old pharmacy. Such horrible service when you go to school to help sick people. Whether it's the every day flu or someone who has an illness, you're supposed to be caring and if not that at least HELPFUL TO THE POINT OF JUST DOING YOUR JOB! VERY SAD and these 2 woman should be ashamed of themselves.
• DS

  Derek Shibuya

  Mar 29, 2018
  1.0
  I'm a 64 years old male that was going to the pharmacy at Smith's at lake need and rampart for year's then they told I would have to cut my meds by 30 tablets a month or go someplace else without my Doctors orders

Frequently Asked Questions About Smith's Pharmacy