Pearle Vision

Reviews

• DB

  Darla Bethea

  5 days ago
  5.0
  I had a fantastic experience!! Not only was I treated like a customer should, I was treated with respect and dignity before they even knew what I was going to buy or not buy!! That is a place I want to come to always!! I may not buy today, but if you treat me well, when I do need to buy…I’m coming back to the place that treated me great either way!!! Daniella introduced me to all of the promotions that were available, whether or not I was interested, maybe my friend would be interested! Again, a place I will come back to!! Customer Service over the top, product knowledge, over the top, available product, over the top and she even told me when new product would be in!!!! Who does that??? Pearle Vision does, specifically Daniella. I’m going to check to make sure I have this lady’s name correct because she definitely deserves accolades with the job she did with me!!! I will also put the location in. Thank you for such a great experience!!! Daniella at the Nellis location in Las Vegas, Nevada! My hats off to you lady!!! Great job!!!!
• LJ

  Lynn Johnson

  Sep 23, 2026
  5.0
  Very pleasant experience. Everyone made you feel relaxed and in good hands. All employees were easy to talk to and very friendly. All the test were detailed and very professional. I’m very impressed and glad I came to this store. I would recommend this store to anyone.
• GO

  gisel “la chaparrita” olive

  Sep 23, 2026
  1.0
  I’m disappointed with my experience with these glasses. The lenses seem to be incorrectly cut, and they actually hurt my face when I wear them.When I first received the glasses, they were very loose. I mentioned this to the employee, and she adjusted them, but after the adjustment, the glasses were left noticeably crooked. When I pointed out that they looked uneven, she laughed, which made me feel like I was bothering her or being difficult for bringing it up.I’m not asking for anything unreasonable. I paid for these glasses, and I expect them to be properly made, comfortable, and correctly adjusted. I should not have to feel uncomfortable or embarrassed for pointing out a problem with something I paid for.
• JR

  Joel Rasmussen

  Sep 14, 2026
  5.0
  Every employee was great! Dr Lemus (I believe that was her name but I'm having trouble remembering and I'm not sure that I spelled it right) was great; very knowledgable and helpful. I had an extra test outside of the eye exam that wasn't covered by insurance, but she stressed the importance and some diabetic and we found the beginnings of diabetic retinopathy(spelling?). She helped by referring me to a specialist. The true highlight was working with Brooke! She was incredibly sweet, personable and helpful. She helped me get a pair of glasses for distance and one that was Progressive at a great discount! Also, not gonna lie here, I kind of developed a crush 😁. If you want a great experience, don't hesitate to go here!
• A0

  Angels 04

  Sep 10, 2026
  1.0
  I would not recommend Pearle Vision based on my experience. I went there at the beginning of the year and paid extra for glare protection on my glasses. A few days later, I called to let them know I was still experiencing glare. I was told to bring the glasses in, which I did. When I returned, I was told that I had the correct prescription and that I needed to wear the glasses and get used to them. I have now been dealing with this for over nine months, and I still cannot comfortably wear these glasses without experiencing glare. I can only wear them for long-distance viewing. I recently called to speak with someone about the issue and was placed on hold. No one ever came back to the phone. I paid for a service that I expected to work, and I feel that my concerns have not been taken seriously. The customer service and follow-up have been disappointing. If you are looking for quality glasses and reliable customer service, I would recommend considering another optical provider.

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