Optica Fashion Show

Reviews

• LC

  Louis Chou

  6 days ago
  5.0
  This is my first time getting glasses with them, and it's definitely not my last because of the excellent service and knowledgeable staff. I loved the entire experience at this branch. I truly appreciate everyone who helped me find the perfect pair.
• AP

  Ariece Perkins

  Jul 15, 2026
  5.0
  Great customer service! They take amazing care of my Cartier’s! They’re also very pleasant! Ms. Kim, Mr. Eddie, and Ms. Bell are great at what they do and keeps us coming back😊
• EH

  Earl Hughes

  Jul 15, 2026
  5.0
  Totally awesome experience with the folks at OPTIKA Eyewear inside the fashion show mall. From the moment I walked in Eddie and Belle was incredible in helping me find the right pair of glasses. They have excellent customer service skills and very professional and courteous every business needs two people like that you two are a good look for the business and keep up the great work. Blessings to y'all. PS I love da new glasses.
• RA

  Rene Adler

  Jul 13, 2026
  1.0
  Overpriced. Just bought some frames there. I was happy with my purchase but randomly went to the website of the manufacturer, in my case Dita, just to find that the frames are $300 cheaper. Verified that with 3 other frames from different brands I liked and I would say approx 20% more expensive. It’s one thing to upcharge for having a store where I can try stuff on but $300 is crazy.
• AA

  Alana

  Jun 22, 2026
  3.0
  I give 5 stars to the service Belle has provided. She is attentive, extremely helpful and patient. Every interaction with her has been thoughtful and personalized. My 3-star overall rating reflects a more recent experience while Belle was away. During this transaction, I purchased 3 pairs of glasses. I fully understood one pair would take longer to arrive. I called ahead to check whether the other 2 pairs were ready. Initially I was told no, and then I was told yes. When I arrived to pick them up, I spent between 5-10 minutes looking around the store. During that time the manager, Kim, never acknowledged me or the person who was with me. We eventually approached her and I told her I was there to pick up my glasses. The optician was busy and after a wait, Kim stepped in to help. Unfortunately, the experience felt very transactional and not service-oriented. There was no discussion about fit, comfort or the new prescription. The glasses were placed in bags and she didn’t even add any basic finishing touches like lens cleaner or a final check in. Asking how the glasses fit or whether I was happy with them should not feel like an extra service. Based on this experience alone, I would be very hesitant to purchase additional pairs or pick up my pairs if Belle is not working.