Oliver Peoples

Reviews

• AS

  Aron Solomon

  6 days ago
  5.0
  Every time we visit Oliver Peoples, Ana goes above and beyond to make our experience wonderful. She has an incredible eye for detail and always makes sure we find the exact style and fit of glasses we’re looking for. Beyond her expertise, she is consistently kind, courteous, and pure fun to work with. If you're looking for top-tier eyewear and genuine personalized care, ask for Ana. Highly recommend!
• LD

  L Dubs

  Aug 13, 2026
  5.0
  I had an exceptional experience at Oliver Peoples. I had read the reviews before going, and thought they were fake because the reviews were glowing about the staff. Well, the staff is incredible! They really took the time to find frames that fit my face, then fit them perfectly. They also fixed and cleaned the glasses I was wearing when I walked in. Incredible service! I had a very nice shopping experience at the store, so impressed.
• RF

  Ryan Fischer

  Aug 9, 2026
  5.0
  I don't think Oliver Peoples has a better ambassador for their brand than Sara. I just purchased my fourth pair of glasses, and I was blown away by her knowledge and enthusiasm of each little detail on a pair of glasses. She knew the name and story behind the filigree patterns! I will continue to come back because of her expertise and friendliness.
• AR

  Annie Ryan

  Aug 8, 2026
  5.0
  Just had the BEST shopping experience here thanks to Steven. He really went above and beyond taking his time to help me pick out glasses that were right for me. They had a great selection to choose from. I’m so excited for my new pairs and Steven was truly a delight. Thanks so much!
• BP

  Bryan Parker

  Jul 27, 2026
  1.0
  Complaint Regarding Failure to Disclose Store Return Policy To Whom It May Concern, I am writing to formally express my disappointment regarding my recent purchase of two pairs of sunglasses at the Oliver Peoples Outlet store in Las Vegas. At the time of my purchase, I was never informed by the sales associate that all sales are final or that there was no refund policy. I was also never advised that exchanges are limited to only five days. These are significant purchase conditions that any reasonable customer would expect to be disclosed verbally before completing a transaction. What makes this situation even more concerning is that the sales associate was fully aware that I was visiting Las Vegas on business and would not be in the area long enough to take advantage of a five-day exchange window. Despite knowing this, she made no effort to explain either policy. Instead, the receipt containing the return policy was placed at the very bottom of the shopping bag underneath the merchandise, where it was unlikely to be noticed until after the purchase had been completed. Burying such an important policy in fine print at the bottom of a receipt is not an adequate substitute for informing customers of material sales terms before payment is accepted. I find this sales practice to be unethical and misleading. Any retailer that maintains a strict no-refund policy should require its associates to verbally disclose that policy—as well as any exchange limitations—to every customer before the transaction is finalized. Transparency is essential to maintaining customer trust, particularly when selling premium luxury products. The two pairs of sunglasses remain in brand-new condition. They have never been worn, removed from their protective packaging, or used in any way. Given the circumstances and the failure to disclose these material sales terms, I believe it is both reasonable and appropriate for Oliver Peoples to make an exception and issue a full refund for my purchase. I respectfully request that this matter be reviewed by management and that a full refund be processed promptly. I hope Oliver Peoples will recognize the importance of ethical and transparent sales practices and resolve this matter in a way that restores my confidence in your brand. I look forward to your prompt response.