Pearle Vision

Reviews

• JA

  Jaime Akers

  5 days ago
  5.0
  From all of the advanced tests to glasses selection I was impressed with the office, professionalism and conversation regarding results.
• PL

  Patrick Lauti

  6 days ago
  5.0
  Great service and friendly service. Doctor was very helpful. Got in and out. Very great visit.
• LT

  Lia T

  Oct 2, 2026
  5.0
  Everyone here at the Henderson location is amazing, they are so attentive and helpful. I love pearle vision , thank you ladies !
• TH

  Taylor Hoff

  Sep 8, 2026
  2.0
  I feel bad giving this location a poor score, my partner and I both visit this office for our glasses each year and have always had positive experiences with the optometrist and our exams. However, our past two visits to receive our new glasses have been extremely disappointing. For my part, I was never notified via any form of communication that my glasses were ready for pickup and had to call in myself to verify. This is odd because it’s never been an issue in the past. More recently my partner purchased a new pair of glasses and it was estimated they’d be ready in 1-2 weeks. On the exact 2 week mark we attempted to call the office during normal business hours to find out if they were ready. The line was never answered and went to voicemail so we drove over to try to just check in person. The staff acted like they were surprised we came in without being notified but when we mentioned it had been two weeks they tried to look the status up. We were told they were not ready and that it would likely be 2-3 more days. The staff member then verified his phone number. Within 15 minutes of leaving the store, my partner received an email that his glasses were ready which also claimed that they had attempted to call but received a “busy signal” which was absolutely untrue according to his cell phone’s call log. It was an immensely frustrating experience considering they would be closed the next 2 days as well. I like to think the best of people but it honestly felt like the staff was too lazy to actually check to see if the glasses were there until we had left. When we eventually went in to finally pick up the glasses, my partner was told his phone number was incorrect in their system which conflicts what we were told prior when his correct phone number was read out loud. On a final note, as other reviews have mentioned numerous times, the hours stated online for this location are incorrect and have been for a very long time. It’s shocking they have not been fixed. I highly recommend this location for optometry but hope the storefront side of the business can turn things around as it’s been an unfortunate string of negative experiences.
• RR

  Robert Ruiz

  Sep 5, 2026
  1.0
  Ever since I step foot into this facility, I tried to work with each one of the salesman because that’s what they are salesman they sell you something and they don’t fully explain what they’re selling you and at the end you end up buying something that they said had warranty and they would cover, and that is not the case. I spent nearly $1000 here and I can tell you I will never come back to this place ever again. I would rather go to China to get my glasses there, I think I would get hundreds of glasses at the cost that I paid here like they are advertising online. I would definitely not recommend this place. I will tell everybody to shop online. Save your money. They are not worth it. I will look for that link so that you guys can all have the opportunity to shop where your Hard earned money deserves to go.

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