Pacific Optometry Services

Reviews

• DD

  dragongrl01

  6 days ago
  5.0
  My experience was great. The sales associate was very helpful. She explained each process to me and answered all my questions fully so I understood. The optometrist was also very helpful. She answered my questions and helped me understand.
• JK

  Joe K

  Aug 22, 2026
  5.0
  Very helpful staff. Walked in with a broken pair of glasses from a different place. They repaired them right a way, no questions. Eye exam was quick and easy. Walked out with 2 new pairs.
• CM

  Christine Maldoon

  Aug 14, 2026
  5.0
  Highly recommend. The most comprehensive eye exam I've ever had. Everyone professional and friendly. Had a great experience. Also, the cost was very reasonable and that of course is important as I am retired and di not have vision insurance.
• YG

  Yesica Gil-Rojas

  Aug 5, 2026
  1.0
  I am giving this visit one out of five stars because my overall experience was very disappointing. From the beginning, I felt rushed. I arrived 10–15 minutes before my appointment. I understand that the young man at the front desk was busy, and I appreciated that he apologized and let me know he would help me in a few minutes. However, since I hadn’t completed my paperwork ahead of time, I expected to receive it when I arrived so I could fill it out before my appointment. The other staff member never gave me the paperwork, and by the time it was being printed for me, there were only a few minutes left before my appointment, so I never had the opportunity to complete it. The preliminary exam with the technician also felt very rushed. I had the impression that she was in a hurry to finish with me rather than taking the time to provide proper care. I arrived on time, so I don’t feel this was my responsibility. After that, I felt rushed again during my exam with the ophthalmologist. I was trying contact lenses for the first time in over 11 months, and I had difficulty removing the trial lens. Instead of feeling supported and given a moment to adjust, I felt that the doctor became impatient with me. Patients deserve to feel that they have their provider’s full attention, especially during an eye exam. If the office doesn’t have enough time to properly care for each patient, they shouldn’t schedule more appointments than they can reasonably handle. No patient should leave feeling rushed or like they were a burden for needing a few extra minutes.
• AR

  AM Rose

  Aug 2, 2026
  3.0
  During my recent eye appointment, I felt somewhat rushed and as though I was being processed through an assembly line. The equipment used for the first two eye tests, to my knowledge, had not been disinfected between patients. In previous appointments, I recall the staff wiping down the equipment in front of me, which reassured me of their attention to hygiene. Although I was in and out within 45 minutes, I couldn't shake the feeling that I was viewed more as a financial transaction than as a patient with concerns. I had a few questions I wanted to ask, but I felt hesitant, as it was quite apparent that the staff were either running behind schedule or overbooked.

Frequently Asked Questions About Pacific Optometry Services