Club Pilates

Reviews

• JW

  J Will

  May 19, 2026
  5.0
  I'm only here for a short time because of work. Since I have a passport membership, I thought I'd take advantage and take classes while I'm here. The staff is wonderful and super friendly. The facilities are clean. But i think what I am enjoying the most is that the classes are fast paced, challenging, and when i am done I feel refreshed and definitely worked.
• SH

  Sm Ham

  Apr 6, 2026
  3.0
  This studio is in the Smiths/AAA parking lot and offers plenty free parking. Front desk staff is lovely (Regina, Emily) and it's clean but very little space at the entryway, which always creates a jam at end/start of class. With the new ownership all the great teachers that taught skills and cues better form are gone (Lydia, Jennifer M, Alecia) and we're now left with instructors that talk through exercises but know too little to help build skill and confidence. The new restrictions from owners on what can be taught at every level further restrict true progress or real Pilates movements (spinal rotation) If it wasn't for the convenient class times there are better options ....
• DH

  Dolly Howard

  Sep 22, 2024
  4.0
  Nice friendly staff and instructors. Clean studio.
• MM

  MissMatch

  Jul 23, 2024
  4.0
  I am really enjoying the classes. The instructions and movement is made for everyone. My only complaint is while the app and idea of scheduling is user friendly, the classes are hard to book when they don't roll over or accumulate. So if you have used your credits, you have to wait til your auto pay goes through before booking your next classes which can be wait list only for a week. So unless you buy more credits/classes you will have a week gap in your routine.
• SM

  Shuntá Monique

  Jun 8, 2022
  1.0
  BUYER BEWARE!! I went in for a free trial class and enjoyed it so I decided to sign up. I was told the enrollment fee was reduced to $10 for coming to the beginning trail class plus a 4 pack would be $99, so a total of $109. I filled out the form with my card info and I was all set. When I got into my car I got a notification that I was charged $158. I was charged the regular enrollment fee of $50 plus $99 for the package I selected so I’m not sure where the extra $8 came from! I went back in to let the lady know that she charged me more than I was told and what was on my form that I filled out. She tells me she would have it refunded and that was it. I told her I wanted a receipt before I left showing I was refunded. So the class teacher actually had to assist the lady because I wasn’t just going to take her word for it. Finally I was issued a refund, but they will only credit my account with them, they would not refund the money they should have not charged me. I hope the classes I got are worth it because I would have rather canceled after this experience!! The lady that was signing people up also left completed membership applications on the desk with peoples complete card information visible. Mine and the lady that signed up before me forms were laying out in the open when I came back in about being overcharged. If you are going to sign up here make sure you ask them the price that is in the system BEFORE they run your card!! The lady kept saying “the system charged the incorrect amount, the system charged the incorrect amount.” I truly regret signing up after this experience! If I would have not got the notification from my bank I they would have overcharged me. Seems like shady practices to overcharge customers then only be willing to give a account credit instead of refunding you the money they should not have changed you in the first place! BUYER BEWARE!!!

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