Memorial Ear, Nose & Throat Institute is a Department of Memorial Medical Center. We strive to provide high quality medical and surgical expertise to every patient. Our medical team can provide care for people of all ages, beginning with infants, to children and adults through geriatrics. Our staff is bilingual in Spanish and English, and will help navigate your office visit and surgical experience as quickly and efficiently as possible.
John’s Hopkins-trained, Dr. Steven Marks specializes in allergies, sinus disease, and sleep apnea surgery as well as ear, balance, voice, and throat problems.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.