Professional Case Management was founded with the goal of providing the best possible care in the best possible place – the home. PCM Nurses and Caregivers follow the core principles of FOCUS, EXPERIENCE, QUALITY and COMPASSION to provide in-home care services with the highest standards and ethics in the industry. PCM’s dedicated and knowledgeable professionals deliver a full range of services from monthly visits or help with daily activities to extensive, round-the-clock continuous care. In the comfort of home, clients and families are able to maintain the independence and quality of life they have earned.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.