UFC FIT Wayne

Reviews

• QQ

  Qosim

  Sep 30, 2026
  1.0
  Disappointing first impression at UFC Fit in Wayne. I live locally and have been going to my current gym for over 4 years. After hearing several people there rave about UFC Fit, I stopped in this morning to see the facility and consider joining. With my son attending middle school about a mile away, the location would have been convenient. The employee at the front desk told me she was the only person there. When I asked whether I could simply do a quick walkthrough, she declined and asked me to come back in an hour. I understand that staffing can limit availability for tours. What disappointed me was the lack of any effort to follow up, no request for my name or phone number, no offer to schedule a tour, and no attempt to discuss membership. I left feeling that my interest in joining wasn’t valued. I can’t comment on the gym itself because I never got to see it, but this was a poor introduction for a prospective member, especially after all the positive things I had heard.
• HS

  Harrison Shaller

  Sep 25, 2026
  1.0
  Been a member for 3 years. It used to be clean & pretty well run. Over time the quality of the gym decreased. The worst thing is that I was charged $136 in late fees, an error on the gyms financial dept. Chris, the manager, is the only person who tried to help me. It has been 3 months since I was charged & no refund has been issued. Poor treatment of a longstanding member & decreasing quality sees this ranking 1/5 when it could be a 3 or 4/5.
• WR

  William Ryan

  Sep 18, 2026
  2.0
  Rude front desk staff. Gym seemingly decent, wish they had been nicer ):
• AE

  Ashley Ellias

  Sep 17, 2026
  5.0
  Bryan and Natalie have gone above and beyond providing excellent customer service.. great gym as well would highly recommend
• ZS

  Zach Sanders

  Sep 10, 2026
  1.0
  I was a member at UFC Fit Wayne for a year whilst working a short-term job in the area. But for the convenience, I wouldn't have stayed at this gym longer than three days. It is gross -- poorly maintained, clear lack of care/investment from management, and no transparency with issues. I would strongly discourage anyone from joining. I primarily used the pool and locker rooms. The pool was not cleaned; its level of cleanliness was on par with an outdoor pool in the woods, with dirt constantly accumulating on the bottom. I did see staff regularly checking chemical levels, so at least they got that right (which is all that assured me it was safe to swim in the pool). The pool was also closed for at least 3 out of the 12 months I was a member here, with zero explanation for why aside from a posted "failed inspection" notice. When I asked the front desk and emailed the then-GM, I was given no information (one front desk worker was openly hostile to my question). I resorted to submitting an OPRA request to get some information on the closure. The jacuzzi was also constantly out of order, even more so than the pool (though I never used it). The locker rooms are stunningly disgusting. Constant filth on the ground, garbage strewn about, wet paper towels & empty soap bottles, on the shower floors, out of order toilets, and a persistent gross smell. Not to mention the showers themselves -- at least one was always out of order, and a running joke among members became which shower had hot water today. Yes, there was rarely hot water, at least not unless you ran the showers for 10+ minutes first. Additionally, the "soap" provided was perhaps, at best, hand soap -- certainly not shampoo or conditioner. Some of the above can be chalked up to a poor gym culture; members are constantly leaving belongings strewn about, not throwing things out in the trash, playing music out loud, and generally acting in a way that's inconsiderate of others. But there seemed to be no urgency in the maintenance staff to fix any of these things, either. When I emailed the GM about the hot water issue, I was gaslit and told the temperature was "working fine." A year's worth of data says otherwise. The upstairs weight & cardio area is ... fine? There's a ton of cardio equipment, but a handful of machines are always out of order or slightly broken (e.g. ellipticals with a hitch in the step). Weight machines are frequently broken. But I saw many of the same issues here, too -- paper towels and other garbage strewn about, and constant other evidence of lackadaisical maintenance/management, like empty paper towel & disinfectant dispensers. Not to mention poor gym culture here, too -- lots of grunting, music out loud, yelling, etc. The bones of a really fantastic gym are here -- well laid-out facilities, great amenities (the pool was the big draw for me!), and excellent location at the intersection of several highways. But it's clear management doesn't care about making it a high-quality facility. A shame. I'll close by pointing out one positive: Camillo (sp?) at the front desk was a delight. Seeing him and being greeted by his big smile and "good morning!" when he was working were the highlights of my week. He was kind, sympathetic to my concerns, outwardly positive, thoughtful, and just a wonderful person. Ultimately, you get what you pay for. I got a great deal on a convenient gym for a year. But my experience quickly justified the price. I'd strongly recommend you look elsewhere for a gym in the area, or accept the flaws in exchange for amenities like a pool and a wide variety of weight/cardio options. But shower at home, if you can.