Island Reproductive Services' mission is to provide supportive, patient-oriented services in a relaxed, non-threatening environment. Dr. Knochenhauer, Dr. Traub, and their compassionate staff are concerned about their patients and understand the emotional turmoil and stress resulting from infertility problems. After receiving patient input, treatment options are established to ensure the patient receives the best medical care based on his/her infertility needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.