My grandmother experienced three strokes within the span of a month, leading to six hospital visits and time spent in four different rehabilitation facilities across New Jersey. Out of all the subacute rehab centers she stayed in, I can confidently say that Parker stood out as the best by a wide margin.
The nursing staff was exceptional, and the staff to patient ratio truly made a difference. Whenever we used the call button, someone responded promptly. If they were assisting another patient and anticipated a short delay, they would still take a moment to check in and let us know they would be there shortly. That level of communication and attentiveness meant a lot. The team consistently showed patience and went out of their way to provide one-on-one care whenever possible.
After her stroke, my grandmother lost much of the ability to use her left hand, and the staff made sure she was fully supported during meals. When family members could not be there, an aide would take the time to help feed her, something we did not experience at other facilities, where trays were often left untouched and then simply taken away. At Parker, she was never overlooked in that way.
On more difficult nights, the staff allowed me and other family members to stay with her past visiting hours until she was settled and asleep. Small gestures like that created a sense of comfort and made the environment feel far more personal and compassionate.
I especially want to recognize Tiaisha, who went above and beyond to make my grandmother feel safe and cared for when we were not there. Her kindness and dedication truly made a lasting impact on my grandmother and on our family. I am also incredibly grateful to both Nicoles, Nicole in Admissions and Nicole in Social Work, who made a stressful process feel a little more manageable. Nicole in Admissions, in particular, played a crucial role in helping me transition my grandmother out of a previous facility where she was not receiving the care she needed, and I cannot overstate how much that meant.
Beyond the care itself, Parker offers a modern, clean, and welcoming environment. The outdoor spaces provide a refreshing change of scenery for patients on nice days, and the community feels lively with regular activities and events. And of course, we cannot forget Luna, Parker’s beloved guinea pig mascot, who brought moments of joy and helped encourage my grandmother to get out of her room.
Overall, the entire staff at Parker was outstanding. I would highly recommend this facility to anyone seeking compassionate, attentive rehabilitation care for a loved one recovering from a life-altering medical event.