Children's Dental Center of Monmouth

Reviews

• EG

  elizabeth gardella

  Apr 23, 2026
  5.0
  We had the best experience here with our two young kids. The staff and doctor brett were professional but more importantly super welcoming and warm to the kids. They know exactly what to say to make them feel safe and how to make the experience not scary for them. My 5 year old had her first filling and was super scared, but left smiling because of their expertise in making kids feel comfortable.
• EW

  Evan Wohlstetter

  Apr 23, 2026
  5.0
  Awesome experience
• ST

  serenity Tucker

  Apr 14, 2026
  1.0
  Very unprofessional unorganized place lady at the front desk today 4/14/2026 very nasty I went in today because I made my children appointments yesterday that was confirmed get to the office for her to say I don’t have anything in the system for them until September lady we are in April you can’t be serious then I told her and showed her how I spoke to someone around 1pm she had the nerve to say I was lieing because they supposedly goes to lunch at that time …. Lady like I said I wouldn’t have drove here for no reason especially on this nice beautiful day then o asked what was the supervisor name and number her response I can give you her first name and she can only be reached by email at that point just give me my kids records and get your office together clearly somebody isn’t doing their job right if I was able to give no stars I would because these people were just thrown in this office just because they needed a body sitting
• DC

  Dana Christie

  Nov 2, 2024
  1.0
  They dont even deserve 1 star. My son is 3 years old. His last appointment i left with my son crying in pain and i carried him out in a ball crying and sweating. For 25 mins my son was tortured and was given nothing for pain or an antibiotic. My 3 year old son is now traumatized and never wants to go back there again. My son is still in pain. Very unprofessional and did not care at all that my son was in pain. After it was done the dr and the dental assistant just left the room. While my son stood there bleeding and crying. The dr handed me a napkin that the dr just dried his hands with.The dr said oh he is just mad. Then the dr had the nerve to hand my son a bouncy ball while my son was standing there with blood coming out of his mouth. This was the worst experience ive ever had with a dentist and now.
• TR

  Tara R

  Jan 13, 2023
  1.0
  Doctor Brett is wonderful. The office manager Elena is ABSOLUTELY UNPROFESSIONAL and disrespectful. I have a feeling he will be losing alot of his patients unfortunately because of her. Also, my children were not able to have their scheduled surgeries rescheduled because of her. She blamed me for not calling to cancel which I left a vm. she said that she didn't get anything as vm is hooked up to her cell phone. I also left the info with the call center and asked if they would call me back to reschedule. She claimed she never got that. We already paid balance of what insurance wouldn't cover for our son's work. Finally when I got in touch she answered and said I have to see what the dr wants to do about this case because you never called back to cancel which I told her at that time I did leave a voice-mail. She proceeded to tell me she needs to talk to Dr and thry were booked out until end of March but would get back to me before closing at 6pm. Never called, so today I call and call center says they are on lunch until 130pm. I call after that and once again call center option. I then Google the dr and saw he had another location in Lakewood and I called there. I explained to the girl there who picked up exactly what was going on. She was very nice and pulled my kids info up and then asked if I could hold so I did. she got back on the phone and said Elena said she would call me back Monday so I asked if there was anyway I could get a call from Dr when he's done with his patients and the girl said unfortunately no and Elena said they put the money back into the card that was billed. Baffled I said so does this mean my kids cannot be seen, they were sick and ped and cardiologist would sign paperwork they needed to get the surgery done. And she apologized and I knew she really felt sorry but had to reply yes ma'am that is correct. I said thank you so much and immediately called my credit card Co. spoke to rep who couldn't find it so she transferred me to dispute dept and lady there said same thing so I wasn't refunded by them as Elena told the other receptionist. Needless to say the cc is refunding me the money and will dispute with them.