At Pocono Behavioral Wellness, LLC we have an unwavering commitment to provide a service which is conducive to growth and well-being in a supportive, non-critical, and relaxed environment. We strive to provide quality care to consumers without regard to payment, age, race, color, religion, ethnicity, disability, gender, gender identity or sexual orientation.
Each individual is treated and cared for based on the consideration of their individual needs. Our practice prides itself in providing quality care in a non-judgmental atmosphere open to each individual’s differences as we recognize the value and diversity of the individuals we serve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.