Stop & Shop Pharmacy

Reviews

• NN

  Nicole Nigro

  Oct 6, 2026
  1.0
  Terrible Patient Safety Issue and Hostile Pharmacy Management I have been a loyal patient and customer at this Stop & Shop location for over 20 years, and I also shop here as well. I am completely appalled by the severe negligence and hostile treatment I received today from Pharmacy Manager Krishna Kadakia. My recent 90-day refill of generic Lasix (furosemide) was dispensed with two completely different manufacturers mixed into one container with a cotton ball inside. Within five weeks, the medication developed a foul, chemical odor, and the oval tablets began instantly disintegrating and melting upon contact with my mouth. This structural failure indicates severe moisture damage and chemical degradation, making a vital heart/blood pressure medication completely unsafe and ineffective. When I brought this safety hazard to the counter today to request a safe replacement, Pharmacy Manager Krishna Kadakia was intensely hostile and dismissive. She openly tried to blame me for the moisture and even tried to claim that I was the one who mixed the pills together—completely lying to cover up her own pharmacy's dispensing and packaging error. Most horrifying of all, when I informed her at the counter that I had recently suffered a fainting spell (a dangerous medical complication from compromised water pills), she completely ignored me and refused to acknowledge my medical emergency. The other pharmacists sat by silently and did nothing to intervene. This is a massive breach of a pharmacist's duty of care. I have fully documented the degraded pills, prescription numbers, and lot numbers on video, and I am escalating this directly to corporate, the district manager, and the New Jersey Board of Pharmacy. 10/6/26 Krishna handed me a replacement supply, but processed it under the table to hide her error from corporate auditors Backdated the Label: She refused to put today’s date on the new bottle. She left it backdated to August 28 so the system wouldn't flag an emergency replacement trail. •Short-Counted the Pills: She only gave me 60 pills instead of a full 90-day replacement, cutting corners to avoid a proper insurance override. Returned the Bad Batch: She handed the contaminated, melting pills right back to me. Standard safety laws require pharmacies to safely destroy degraded medication, but she refused to log it to prevent a paper trail of her mistake. Documented Pattern of Malpractice: This behavior aligns with a severe pattern of substandard patient care established this past summer. When a vital maintenance script encountered an external denial, this manager failed to perform her basic professional duty to help coordinate an alternative care path for a 20-year loyal patient. Instead, she summarily dismissed the case, hung up the telephone mid-call, and completely refused to offer standard administrative assistance during an urgent continuity-of-care disruption. A retail pharmacy manager who willfully bypasses insurance audit trails, falsifies dispensing dates, violates chemical disposal laws, and exhibits a documented disregard for patient safety should not hold a medical license or oversee public care. Both physical batches have been retained as state's evidence for immediate escalation to Stop & Shop Corporate Compliance and the New Jersey Board of Pharmacy. partial refill to cover her tracks. I am keeping both bottles as physical evidence for the District Manager and the state board • Dispensing Irregularity: The pharmacy created an unauthorized, mixed-manufacturer batch bottle for a standard maintenance drug and introduced an unsafe desiccant environment (the shipping cotton ball) that degraded a 90-day medication in just five weeks. Off-the-Books Dispensing: To cover up the error, the manager physically dispensed a 60-count partial medication supply today (October 6, 2026) while deliberately backdating the electronic records and bottle labels to August 28,2026 Gross Negligence If you value your health, safety, and basic human respect, do not trust this pharmacy with your medications.
• MN

  Monica Nagy

  Nov 12, 2025
  5.0
  Our pharmacy for 20+ years. The pharmacists are knowledgeable, professional and always willing to help. Their entire pharmacy department is pleasant to deal with.
• CB

  Corey Brown

  Jun 1, 2025
  5.0
  Very nice people hind the counter.!!
• SR

  Sean Rodriguez

  Sep 9, 2019
  5.0
  Fast and efficient.

Frequently Asked Questions About Stop & Shop Pharmacy