Firehouse Fitness Jersey City (The Heights) is a 6,500+ square foot full service fitness facility featuring top of the line selectorized and plate loaded equipment. FHF is also equipped with over 20 cardio pieces, powerlifting section with deadlift platforms, power racks, CrossFit section, and a private studio featuring a variety of group fitness classes. FHF prides itself on customer service, a personal neighborhood vibe and cleanliness unlike any other facilities of its type. Full memberships are available as well as daily passes for those passing through seeking the best in fitness. Personal Training is available to members.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.