Club Pilates North Broadway

Reviews

• JB

  Jeremy Badessa

  Sep 3, 2026
  1.0
  I was an unlimited member at this studio, and my experience goes beyond simply attending classes. I watched firsthand how management handled concerns, how those decisions affected someone I care about, and what I believe they have done to the sense of community that members should be able to expect from a place like this. I personally watched legitimate concerns be raised and saw how upsetting and hurtful the response became. Rather than seeing concerns treated as an opportunity to improve, it often felt like the person raising them became the problem. As a member, that was extremely disappointing to watch. Cleanliness was also an issue. At one point, I was the one who suggested that we offer our own vacuum because the studio needed to be cleaned. An unlimited member should never feel like bringing cleaning equipment from home is necessary to help maintain a studio they are paying to attend. I also don’t understand the management approach when staff members make mistakes or problems are brought to their attention. Managers are supposed to be able to give employees constructive feedback, correct issues, and protect the experience of their members. From what I witnessed, I do not believe that was handled well here. Another concern for me is the repeated emails encouraging members to leave Google reviews for a chance to win prizes or giveaways. I have personally seen those emails. When a business is actively incentivizing reviews, I think that is important context for anyone looking at the studio’s online rating. What bothers me most is watching what was supposed to be a supportive fitness community become a source of stress and hurt. Pilates studios depend on trust, respect, and community. Members should be able to raise concerns without feeling like doing so will change how they are treated. I was paying for an unlimited membership, and I expected better: better cleanliness, better communication, better leadership, and more accountability when something goes wrong.
• SC

  Shirley Cunico

  Aug 31, 2026
  5.0
  Very friendly, clean, and welcoming studio! The classes are great. As someone with zero experience, I never felt uncomfortable or out of place. The instructors are very supportive and guide you through everything, so you can learn at your own pace without any pressure. I was a little nervous before signing up, but I’m really glad I did. Highly recommend!
• MZ

  Maryann Zemke

  Aug 31, 2026
  5.0
  Great exercise for stretching and balance! Instructors are knowledgeable and helpful! Beautiful studio!
• VZ

  Vida Ziaugra

  Aug 31, 2026
  5.0
  I love this Club Pilates location. I used to hate working out. We are Greeted with a smile every time we walk in through the door. The instructors are so knowledgeable and encouraging. Everyone works at their own level- all ages and body types welcome! I highly recommend Club Pilates North Broadway!
• AR

  Aaliya Rouzky

  Aug 28, 2026
  5.0
  I can’t recommend this location enough! Every instructor and front desk staff member I’ve encountered since I joined at the start of the year has been absolutely wonderful. The studio has such a welcoming, supportive, and inclusive atmosphere that makes everyone feel comfortable, regardless of their fitness level or experience. A special shoutout to Jodi, the manager, who is doing an incredible job creating such a positive environment. You can truly tell how much she and the entire team care about their members. I’m so happy to have found this studio!

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