Home Instead® provides compassionate, 1:1, relationship-based home care for older adults who want to age with dignity and comfort at home. Our trained Care Professionals offer personalized support, including personal care, companionship, medication reminders, meal prep, dementia care, respite for family caregivers, and 24/7 coverage options. Guaranteed services, no upfront costs or deposits, and free home consultations.
Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed
We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.
Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.
When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.
Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.
Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.
Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.
Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.
Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.
We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.
Reviews
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Carey Fitzgerald
Jul 2, 2026
5.0
I currently serve as a Certified Senior Advisor with Oasis Senior Advisors, helping older adults and their families navigate senior living and home care options. Before that, from June 2009 through August 2016, I worked at Home Instead of Seacoast & Southern NH as a home care consult and in administrative leadership.
Although I left the organization nearly 10 years ago, I've remained connected with the administrative team and have continued to watch the company grow. From my personal experience, local owners Lisa and Ed Ganem genuinely believe that if they take care of their employees first, exceptional client care will naturally follow. That philosophy is evident in my own personal experience and in the number of colleagues who are still with the organization a decade later.
In an industry known for high caregiver turnover, Home Instead of Seacoast & Southern NH has built a stable, experienced team by investing in its people. They continually improve their processes by embracing technology while never losing sight of what matters most—matching the right caregiver (who they call CarePros) with the right client. Their thoughtful approach, dependable scheduling, low call-out rates, and friendly, detail-oriented office staff have earned them an outstanding reputation throughout our local senior care community.
As someone who now recommends care providers professionally, I have complete confidence referring families to Home Instead. In fact, I trusted them to care for my own mother—a decision I would make again without hesitation.
And I just referred a client of mine in crisis just yesterday (during a holiday week) and they are blown away and extremely pleased with the professionalism and timely response to initiate services for dad. (Shout-out to Christine Thomson--they love you!)
Thank you to Lisa, Ed, Jen, Christine, Becky, the rest of the administrative team, and the incredible Care Pros for the difference you make every day in the lives of older adults and their families.
RS
roxanne Scarponi
May 18, 2026
5.0
My dad and I have been using Home Instead/Honor for almost a year. We have had our aid Emily the whole time and this girl is my angel. She has become more than a care taker for my dad. Siera-Lynn and Sonjia were also trusted people who would take Emily’s spot if she needed the day off. Communication with Cassandra and the whole Ganem team was excellent. Cassandra was always so sweet, the scheduling wasn’t always easy for him and she was on top of everything. Very happy with their services, my dad is now going to an assisted facility but this was a great bridge between independent living and assisted. I truly believe my dad would have not made it this far if it weren’t for the great help we had!
KM
Kim McGreevy
May 14, 2026
5.0
Our experiences with Home Instead have been wonderful. From our original intake call, to our nurses visit, Client Manager introduction and actual hands-on care professionals, we couldn't be more satisfied. Communication is easy, the portal gives me quick and efficient information, and most importantly, my Mom has been very happy with each and every caregiver sent to work with her. Caring for an aging parent takes a village! Thank you for being part of our village! Together we have one happy Mom/client!
KE
Kathy E
Apr 20, 2026
5.0
From my initial inquiry email to the first meeting with our Care Professional, the folks at Home Instead have been communicative, compassionate, and supportive. Our Care Professional is amazing, so caring, attentive, and fun! Home Instead has been a lifesaver for me and my family. I highly recommend their support to anyone considering in home care.
CC
Cyndee Cirelli
Apr 20, 2026
5.0
The caregivers are professional, caring, show up on time. I'm very happy with this company
Private Pay, Long Term Care (LTC) Insurance Reimbursement, VA Benefits
Service Areas?
We have been proudly serving Seacoast & Southern, NH - Rockingham, Strafford, & Hillsborough counties for over 23 years. We have recently expanded services into Northern & Central Middlesex county, MA - Westford, MA and surrounding towns.
Services offered?
Companionship, personal care, dementia & Alzheimer's care, transportation and errands, mobility assistance, medication reminders, meal prep, home help, light housekeeping, and much more! Inquire about how we can help with other in-home needs.
Are caregivers background checked?
Yes, care professionals at Home Instead pass both criminal and motor vehicle background checks, CORI checks, BEAS, Social Trace, and Sex Offender checks. We train all hired caregivers to help with all things personal & dementia care.
What payment options does Home Instead accept?
Home Instead accepts Private Pay, Long Term Care (LTC) Insurance Reimbursement, and VA Benefits as payment options.
Which areas are served by Home Instead in Portsmouth?
Home Instead serves Seacoast & Southern NH including Rockingham, Strafford, & Hillsborough counties, and has expanded into Northern & Central Middlesex county, MA - Westford, MA and surrounding towns.
What types of services does Home Instead offer?
Home Instead offers companionship, personal care, dementia & Alzheimer’s care, transportation and errands, mobility assistance, medication reminders, meal prep, home help, light housekeeping, and more.
Are the caregivers at Home Instead background checked?
Yes, all caregivers undergo criminal and motor vehicle background checks, CORI, BEAS, Social Trace, Sex Offender checks, and receive training in personal and dementia care.
Where is Home Instead located in Portsmouth?
Home Instead is located at 10 Vaughan Mall, Suite 209, Portsmouth, NH 03801, USA.
What are Home Instead’s hours of operation?
Home Instead operates 24 hours a day, 7 days a week, providing continuous home care services.
Does Home Instead provide services suitable for clients with dementia or Alzheimer’s?
Yes, Home Instead specializes in dementia and Alzheimer’s care among its personalized in-home support services.
What nearby entertainment options are available around Home Instead?
Nearby entertainment options include Monkey Mind Escape Rooms and Portsmouth Team Building, which offer fun activities customers or family members might enjoy before or after a consultation.
Are there dining options close to Home Instead in Portsmouth?
Yes, nearby dining includes The Friendly Toast for breakfast and brunch, The District restaurant, Cafe Mediterraneo offering Italian and Mediterranean cuisine, and La Maison Navarre bakery and coffee shop.
What shopping opportunities exist near Home Instead’s location?
Nearby shopping includes Vaughan Mall shopping center, boutiques like janegee and Pretty Little Things, and specialty stores such as Diversions Puzzles & Games and Ten Thousand Villages jewelry store.
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