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Jack Loring
Jun 19, 2023
Excellent customer service
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Jacqui Driscoll
Mar 23, 2023
For the first 21 years of my life, I was told I could never use any type of hearing aid or device to assist with my single-sided deafness. I actually found this location unintentionally to get a hearing test after I had a long lasting ear infection. As soon as I connected with April & Josh, I felt immediately at ease. April worked with me to do anything she could to help me & ended up setting me up with a hearing aid & transmitter to help me hear! I cannot say enough wonderful things about True North Hearing- as a customer here, I felt completely listened to, understood, and cared for! I highly recommend visiting here if you are in need of any type of care relating to their industry:)
I am overwhelmed with the fact that my hearing aid is functioning so well.
Oftentimes I forget that they are in place and believe me I hear everything. This last adjustment is only my second visit to April. So Thankful.
Lisa and April were friendly and extremely helpful. No sales pressure. Thank you!
AN
Arthur Neufeld
Apr 27, 2021
Randy is terrific. He is knowledgeable, caring and patient. He re-tuned my hearing aids that I have been wearing for two years. Frankly, the sound was dull and I wasn't using them everyday. Randy opened the programing for my hearing aids on his computer and re-adjusted them for increased clarity and reduced background noise. And, he showed me how I could change programs for the hearing aids on my iPhone and maximize the settings depending on conditions. (When I bought the hearing aids, the vendor/technicians never showed me how to do that).
Randy spent a long time with me making sure everything was right. And, yes, I can hear the improvements now listening to music and talking with friends on FaceTime. Thanks, Randy. You really made a difference in my daily life.