The Granite House is a residential/inpatient treatment center in Derry, New Hampshire, providing evidence-based care for adult men and women aged 18 and over with substance use and co-occurring mental health disorders. The program serves individuals covered by New Hampshire Medicaid and offers a structured, supportive setting focused on stability and long-term recovery.
Care blends clinical treatment with practical, skills-based support, using therapies such as CBT, DBT, and MAT when appropriate, along with individual and group counseling.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.