Warby Parker Village Pointe

Reviews

• DZ

  Dip Zippler

  2 days ago
  5.0
  Exceptional service as always. The young person who helped me pick out my new spectacles was spec-tacular (👓!) at helping me find a new pair of "Haydern" frames to wear (I told them "I've never met a person named Haydern before!" and we both had a good laugh). That or the Flecker, I forget the name. Anyhow, same kiddo even helped me out when my old pair of Warby Parker sunglasses were needing some tightening up a few days ago. Great service and great store all around!!
• KS

  Kim Schwab

  6 days ago
  5.0
  The people who have helped me at the Omaha and Minneapolis stores have been nice and accommodating. There's a nice variety of glasses styles and prices are reasonable. I wish progressive lenses were available without having to spend the extra money on an eye exam, though.
• MR

  Mindy Kidney (RE/MAX Results)

  Aug 26, 2026
  5.0
  I had a pretty good idea what frames I wanted when I got there, but the staff was super helpful in pointing me to the styles I had my eyes on and quickly answered all my questions so I could get on with my day! They made it so easy!
• DD

  Douglas Dibble

  Aug 23, 2026
  1.0
  The Dr is amazing, The staff in the store make you feel like an idiot when trying to get glasses adjusted. I am on my second remake of lenses as the first one was measured incorrectly. The prescription was great but the store staff were abysmal. The remake was ordered incorrectly a - instead of a +. Could not see a thing nor would I ever see a thing (even the Dr said that lol). The store staff flat out told me I had to let my eyes get use to them. BS, when I said I wanted a refund they said well let us get you back in with the DR. Prescription was fine she figured out it was ordered incorrectly. Literally received second remake, ok, need adjustment. Take the 20-30 minute drive again, the young man who waited on me again would not listen to my issue, “oh they look like they are sitting fine on your face” Distance is still not clear! He did not adjust anything but the ear piece and that did nothing for where they sit. They slide down constantly. Oh, well I am on my rant, the original appointments for my wife and I, we both received the prescription and promptly/ rudely told, they could not manufacture my wife’s. We went to a store In the same mall and they made them for her. No issue. I refuse to use Warby Parker in the future, the Dr is amazing but the store staff needs to learn listening skills and try to assist people instead of just wanting to get you out of the store. I am going to try this new pair for a period and if they do not get better, I will drive the drive again for a refund. I refuse to ever use Warby Parker in the future! Do not! I repeat, Do NOT ever use this store. I give it 1 star because of the Dr. she is awesome!!
• SM

  Sun Mushröm

  Aug 21, 2026
  5.0
  "Nóstimos" as usual! I had such a lovely afternoon at the Warby Parker ! The staff were very knowledgeable about what I could get and the selection was great. I always have such a difficult time deciding what to order but that was some of the best brunch I've ever had. Bon appetit!

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