Panneton Dental Group

Reviews

• JF

  Jody Ford

  2 days ago
  5.0
  My first time using Panneton Dental Group and I was not disappointed. I experienced friendly team members and very professional environment. Dr. Panneton was thorough in explaining his analysis and recommendations, he's very knowledgeable, and I left my first appointment knowing I made the right decision to change dentists. I highly recommend this dental healthcare team!
• GH

  glenda holt

  3 days ago
  5.0
  Once arriving at the dentist office the atmosphere to me was stress free. I always get nervous going to the dentist office but not at this dentist office. Again the atmosphere was serene and calming.
• MW

  Marvin Wallace

  Jun 18, 2026
  5.0
  Very accommodating Explained procedures very thoroughly. Provided options and best courses of actions to take. Friendly and professional Would highly recommend
• SN

  Svetlana Newman

  Jun 9, 2026
  5.0
  Professionalism and attentiveness to the patient, and great team . Thanks
• RS

  Rob S

  Jun 8, 2026
  1.0
  WARNING: Dishonest Billing Practices and Broken Promises I am writing this review to caution anyone considering Panneton Dental Group in Omaha. While their clinical staff might seem friendly, their administrative and billing practices are completely deceptive, unprofessional, and predatory. Approximately 7 years ago, I lost my left front incisor due to a jaw infection. It never bothered me, but at my family's request, I decided to look into options. Late last year, I was informed that Panneton Dental Group was hosting a training seminar where dentists would surgically install an implant base and eventually place a color-matched crown. Because I don't believe anything in life is truly "free," I was hyper-vigilant about costs from day one. Every single time I left the office during this six-month process, I met with the billing specialist. I provided my insurance card and explicitly stated that I wanted to know all out-of-pocket costs upfront before proceeding. I was repeatedly assured that the surgery carried no upfront cost, and that after insurance, my out-of-pocket expense for the final implant would be minimal. Even when I returned months later after healing to get scanned for the final implant, I double-checked. I asked them to verify that my insurance had been run and that the original quoted price was still accurate. They confirmed it was. The day of the procedure went smoothly, and I thought everything was handled. However, right as I was about to finish paying off the original amount I was quoted, I received a phone call. I was told that due to an insurance clause, my implant would not be covered, and I now owed them an additional $1,800. When I confrontationally pointed out that I had asked multiple times over a six-month period and had been repeatedly assured the price was accurate, I was met with a cold, uncaring, "almost-apology" and an immediate offer to set up a payment plan. I did not need this procedure done. I agreed to it for vanity’s sake to please my family, under the strict condition of the price they quoted me. To bait-and-switch a patient for nearly two thousand dollars after six months of verbal confirmation is an egregious way to run a business. Do not trust their billing department. Get every single word, estimate, and insurance confirmation in writing, or better yet, find a dental practice that operates with actual integrity.

Frequently Asked Questions About Panneton Dental Group