Rehabilitation CenterHospice & Long Term CareNursing Home
Hillcrest Firethorn is a post-acute rehabilitation center and long-term skilled nursing facility located near the beautiful Firethorn Golf Club in Lincoln NE. With 72 private rooms with 13-foot high ceilings, 24-hour professional staffing, made-to-order culinary services, a Bistro proudly serving Starbucks(R), an innovative rehab gym, a pub, hair salon and more, you'll find this is a great environment for short-term recovery or for 'round the clock nursing home care. We work closely with the professionals at Bryan Hospitals, St. Elizabeth's Hospital, Madonna, Select Specialty and others to smoothly transition post-acute rehab patients to our center and help them recovery and achieve their goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.