Memorial Hospital is a critical access hospital, providing a wide range of patient care, including in-house and mobile services. The Wortman Surgery Center within Memorial Hospital is a state-of-the-art surgical center with two large surgery rooms, a procedure room, recovery room, and eight private rooms for pre- and post-operative care. Over thirty-six specialists offer the convenience of local on-site visits and procedures, with many of these specialists performing procedures and surgeries on site at the Wortman Surgery Center. Memorial Hospital's emergency departments serves Aurora and surrounding areas with two trauma rooms and two ER rooms. And is a designated Basic Level Trauma Center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.