First Step Recovery provides outpatient treatment for adults struggling with drug and alcohol use. We are a non-profit organization, fully accredited through the Council on Accreditation (COA). We are part of The Village Family Service Center, which has been working to help children and families since 1891.
We are committed to providing high-quality, outpatient treatment for people with substance use disorders in a warm, confidential environment where each person is treated with respect, and dignity.
Location
First Step Recovery of The Village Family Service Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.