LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Good service but you are hard pressed to check the status of an order made in the store
KP
Kim Penn
Apr 22, 2026
5.0
Caleb was a great!!!! He was very knowledgeable and answered all of my questions. I really appreciate all that He does!!!
FL
Fredie Low
Apr 15, 2026
5.0
Wonderful place friendly people, polite would definitely recommend 10/10 services
AD
Abio Dun
Apr 12, 2026
4.0
Doctor Tart is excellent and knowledgeable about developments in eye care. The wait time was about 30 minutes for a scheduled appointment 3 weeks in advance. The office needs better organization. The staff that did the first part of my exam had a rash on her hand but didn't wear gloves.
MS
Merle Shelton
Apr 10, 2026
3.0
Went in to order new lens got them back they were out of focus took them back to my doctor they told me that they had put a vertical prism in the glass that was not ordered on the original RX took them back they tried to convince me that they were right I asked him to go ahead and send them back and remake, haven't heard from since just wondering curious mostly just how long it'll take them to call me worst customer service I've ever received from any store.
Well I'm changing my review to 3 stars because when I went back in to pick up glasses I got someone that GAS and HE handeled the problem, however there is one lady that works in there that needs to read "RAVING FANS" by Blanchard and Sheldon Bowles.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What kind of eye care services does LensCrafters in Winston Salem offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which insurance plans are accepted at LensCrafters in Winston Salem?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What designer brands of eyewear are available at LensCrafters?
You can find eyewear from premium brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and many others.
What are the operating hours for LensCrafters at 3320 Silas Creek Parkway?
LensCrafters is open Monday through Saturday from 9:30 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup for orders?
How can I schedule an eye exam at LensCrafters in Winston Salem?
You can schedule an eye exam online via their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0065&storeId=10851
What payment methods are accepted at LensCrafters Winston Salem?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is LensCrafters located near any dining options where I can eat before or after my appointment?
Yes, LensCrafters is located in Hanes Mall near dining options such as Sbarro, a pizza restaurant, and TGI Fridays, offering convenient places to eat before or after your visit.
Are there other retail stores near LensCrafters where I can shop during my visit?
Yes, nearby you will find stores like Champs Sports for sporting goods, Sephora for beauty supplies, American Eagle for clothing, and Pottery Barn for home decor, making it easy to enjoy shopping along with your eye care appointment.
Can nearby professional services like U.S. Army Recruiting or T-Mobile for Business assist me while visiting LensCrafters?
Yes, near LensCrafters, you can find professional services including U.S. Army Recruiting and T-Mobile for Business, providing additional assistance or services if needed while in the area.
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