Harris Regional Hospital, established in 1925, is an 86-bed acute and specialty care facility located in Sylva, NC, serving the western North Carolina counties of Jackson, Swain, Graham and Macon, as well as parts of North Georgia. Harris Regional Hospital is an Acute Stroke Ready Hospital and an accredited Chest Pain Center, reflecting its commitment to timely, high-quality emergency care. The hospital has also been named a Top Performer on Key Quality Measures by The Joint Commission for performance on the measure sets of heart failure, pneumonia and surgical care. Services include 24/7 emergency care, orthopaedics and sports medicine, pediatrics, urology, cancer care, and the New Generations Family Birthing Center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.