Ascend Health PLLC is a private outpatient clinic providing Medication-Assisted Treatment (MAT) for opioid use disorder, including Suboxone™ (buprenorphine/naloxone) sublingual films. We also offer chronic pain management for patients who could benefit from partial opioid-agonist pain management. Our Statesville location across from Iredell Memorial Hospital serves the northern Charlotte region as well as Mooresville, Statesville, and the surrounding areas. Our main office is located in Pineville, NC. Same-week intake is available by phone, fax, or email. We accept NC Medicaid, Medicare part B and commercial BCBS, Aetna, and Cigna PPO insurance plans. Transparent self-pay pricing for patients without coverage is also offered.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.