The Eye Center Raleigh

Reviews

• DB

  Darryle R. Banks

  6 days ago
  5.0
  Five stars for The Eye Center! They are incredibly professional and catered to me like family throughout my entire visit. It’s rare to find a team that balances top-tier care with such genuine warmth.
• CC

  Carolyn Covert

  May 19, 2026
  4.0
  I was sent too many texts/emails about this visit! I got 5 emails and 4 texts before the visit. I got 3 emails and 2 texts about this survey. Stop so many texts/emails!
• CE

  Carol Evans

  May 16, 2026
  5.0
  Excellent customer service via eye exam and at LensCrafters. Everyone was very helpful and kind. My glasses were ready next day! I will be returning to this specific location.
• MT

  Maithry T

  May 15, 2026
  5.0
  Shout out to Grey, technician at Doctor's office, for being so kind and cheerful at the same time. Super thorough and detailed and yet so patient. They made me feel at ease at what could have been an anxious experience at ophthalmologist. Thank you, Grey.
• AG

  A G

  Apr 21, 2026
  1.0
  If I could leave zero stars for them I would. I went March 13th for contact lens and glasses exam. I receive the prescription for my glasses the same day told me I was going to receive a call in two to come in and get finalized for my lenses. I waited the two weeks! Received my glasses a week after I went. Called back after the two weeks, they told me that I was going to received extra trials because they hadn’t ordered them. I was fine with that. I waited again! Called back after a month and some days of my visit. Elijah told me they never followed up and was going to reorder them. I got upset and wanted my money back! He told me a manager was going to call me back. The manager didn’t call me someone else did telling me my trials were ready after they told me a day before they hadn’t ordered them at all because they never followed up. Requested the manager to call me back like Elijah had said. Manager called me back, she refused to give me my money back and said my prescription was going to be emailed because they can’t return my money since I received the prescription for my lenses which I never did. But now they want to send it to me via email just so they don’t return my money. She hung up on me after my husband said we were going to leave a bad review.

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