Pinnacle Family Services provides evidence-based home- and community-based services for at-risk youth and their families. Our services include therapeutic foster care for mental health, dual diagnoses and medically complex individuals; family preservation in home services; school-based services; and, juvenile offender programs.
We serve North Carolina and Florida through 19 offices supported by 189 dedicated, full-time professionals. In North Carolina, we are designated as a Critical Access Behavioral Health Agency.
Pinnacle Family Services maintains a Commission on Accreditation of Rehabilitation Facilities (CARF) three-year accreditation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.