AKT

Reviews

• WL

  Wanda Lozito

  Aug 18, 2026
  5.0
  Clean and fun, great classes!
• RC

  Ryan Cameron

  Aug 13, 2026
  5.0
  Today I dropped in for a Strength class with Ash and had a great experience. The class was very adaptable to different fitness levels, making it easy for everyone to get a challenging and effective workout. Ash was incredibly helpful, motivating, and brought positive energy throughout the entire class. Candace, the owner, was also extremely welcoming and accommodating from the moment I arrived. After experiencing the atmosphere here firsthand, I can definitely see why my girlfriend almost never misses a day! Thank you, Candace and Ash, for making me feel so welcome. I’m looking forward to coming back soon!
• SS

  Sophie

  Aug 7, 2026
  1.0
  I’m incredibly disappointed and honestly disgusted with how AKT Brier Creek treated my mom, especially considering how much support she had previously shown this location. My mom attended workouts here, but she also went out of her way to support this business professionally. Through her marketing work within the shopping district, she helped them with marketing videos, events, and other promotional efforts. Unfortunately, she later lost her job and shortly afterward had to undergo emergency surgery. During an already incredibly difficult time, she called AKT Brier Creek to cancel her membership and explained her circumstances. She was told that she HAD to physically come into the studio to cancel and that they would not allow her to do it over the phone. My mom lives an HOUR away from this location and, after emergency surgery, was in no position to make a two-hour round trip just to cancel a gym membership. She also wasn’t going to be physically able to make that drive anytime soon. Instead of offering her a reasonable alternative or showing even a little compassion, they continued attempting to charge her card and ultimately sent the account to collections. When I contacted the studio myself and asked about their cancellation policy, I couldn’t even get a clear answer. Instead of transparency or accountability, I was met with defensiveness. This is exactly the kind of business practice people deserve to know about before signing a contract. If someone loses their job, undergoes emergency surgery, lives an hour away, and CALLS to explain that they physically cannot come in, there should be some reasonable way to cancel a membership without eventually being sent to collections. Policies are one thing. Refusing to work with someone facing legitimate extenuating circumstances is another. My mom supported this business when she was in a position to do so. When she needed basic understanding in return, this is how she was treated. If you’re considering joining AKT Brier Creek, I strongly recommend getting every detail of their cancellation policy in writing before signing anything. At the end of the day, this experience made it feel like collecting $$ mattered more than treating a person with basic decency.
• RG

  Richie and Gabbie

  Feb 17, 2025
  5.0
  Ashley, the manager has the best customer service, is so sweet and welcoming. Doing classes here is so fun and exciting! The circuit strength kicks your butt! So glad to go here.

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