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Home Instead

4.7
(41 reviews)

Business Details

3601 Trent Rd, New Bern, NC
28562, United States
(252) 408-5568
https://www.homeinstead.com/home-care/usa/nc/new-bern/759/

About

Home Health Care ServiceSenior Citizen Center
Home Instead provides personalized, non-medical in-home care for older adults in New Bern, NC. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve New Bern and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
3601 Trent Rd, New Bern, NC
28562, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Products & Services

1 list · 19 items

Explore offerings from Home Instead on 3601 Trent Rd in New Bern, with popular services available at this location.

Services - Master List

19 items

Services

Personal Care

Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed

Alzheimer's and Dementia Support

We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.

Companion Care

Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.

Transportation

When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.

Light Housekeeping

Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.

Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.

Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.

Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.

Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.

Healthy, home-cooked meals tailored to individual dietary needs, tastes, and nutritional goals.

Friendly, consistent medication reminders to support proper medication management and overall health.

Safe, trained assistance with movement & transfers from beds, chairs, and other surfaces to support mobility and prevent injury.

Supportive assistance during walking, transfers, and activities to encourage mobility and independence.

Activities and conversation designed to stimulate mental acuity, memory, and emotional connection.

Reliable, round-the-clock assistance for urgent care needs, schedule changes, and caregiver support — ensuring help is always just a phone call away.

We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.

Reviews

4.7
41 reviews
5 stars
37
4 stars
0
3 stars
2
2 stars
0
1 star
2
  • VH
    Valorie Hogan
    May 26, 2026
    5.0
    I appreciate how involved Home Instead is in the community and the way they support seniors and families. Their team is always kind and helpful. I see them out at so many events giving back and advocating for seniors.
  • SM
    selena moffitt
    May 20, 2026
    3.0
    Had a hip replacement on 4/23 and had hired Home Instead. Had financial problems as they wanted my bank acct. Info. Was told they would draft bills on the 15th and the 1st. And on day 3 of service that account Had been drained. They held my money until my last day of service and then refunded what they didnt use. I spent my recovery thinking I had been scammed and on the phone with bank dealing with overdraft fees because the account was drained. Horrible experience with management but the ladies that cared for me were sweet, polite and I couldn't have asked for better care. There has got to be a better way to collect money. It all worked out in the end but I needed rest and recovery and this added so much stress to my situation.
  • RW
    Reinhold Wind
    May 13, 2026
    5.0
    My wife and I started services when my wife was in the beginning stages of Alzheimer's, we have had very good caregivers come helping us during the transition. Peg and the RN Deb have help us out and guide us through this journey and they both and the staff have made us feel like family. We hope to continue being with Home Instead for many years.
  • ML
    madelyn liptak
    May 4, 2026
    5.0
    Home Instead is a wonderful group. The ladies in the office are first class and their employees seem to really care.
  • AA
    Amy
    Apr 25, 2026
    1.0
    Anyone looking into this agency for your loved one do yourself a favor and RUN the other way ! Unfortunately I used this company for a family member and it was an all around awful experience, which resulted in my loved one being put in danger and was seriously injured in their hands. Not once but twice, because of their negligence . How the company handled the incidents were very unprofessional . The aides they send are not properly trained or vetted, and also they are not consistent. The aides called off of work constantly as well as arriving late. The company also does not stand by nor honor the contracts they want filled out. Bottom line they are clearly in the business for the money but not for the care of patients. So please find someone better for your loved one

Frequently Asked Questions About Home Instead

What types of senior home care services does Home Instead in New Bern, NC provide?

Home Instead offers services including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctor's appointments, and live-in companions.

Where is Home Instead located in New Bern, NC?

Home Instead is located at 3601 Trent Rd, Suite 4, New Bern, NC 28562, USA.

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