Brand Certified
Home Instead
4.7(39 reviews)
Certified by Home Instead • May 17, 2026
Business Details
3601 Trent Rd, New Bern, NC
28562, United States
Certified by Home Instead • May 17, 2026
(252) 408-5568
Certified by Home Instead • May 17, 2026
https://www.homeinstead.com/home-care/usa/nc/new-bern/759/
Certified by Home Instead • May 17, 2026
About
Certified by Home Instead • May 17, 2026
Home Health Care ServiceSenior Citizen Center
Home Instead provides personalized, non-medical in-home care for older adults in New Bern, NC. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve New Bern and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Home Instead • May 17, 2026
Hours
Certified by Home Instead • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.7
39 reviews
5 stars
36
4 stars0
3 stars
1
2 stars0
1 star
2
- RWReinhold WindMay 13, 20265.0My wife and I started services when my wife was in the beginning stages of Alzheimer's, we have had very good caregivers come helping us during the transition. Peg and the RN Deb have help us out and guide us through this journey and they both and the staff have made us feel like family. We hope to continue being with Home Instead for many years.
- MLmadelyn liptakMay 4, 20265.0Home Instead is a wonderful group. The ladies in the office are first class and their employees seem to really care.
- AAAmyApr 25, 20261.0Anyone looking into this agency for your loved one do yourself a favor and RUN the other way ! Unfortunately I used this company for a family member and it was an all around awful experience, which resulted in my loved one being put in danger and was seriously injured in their hands. Not once but twice, because of their negligence . How the company handled the incidents were very unprofessional . The aides they send are not properly trained or vetted, and also they are not consistent. The aides called off of work constantly as well as arriving late. The company also does not stand by nor honor the contracts they want filled out. Bottom line they are clearly in the business for the money but not for the care of patients. So please find someone better for your loved one
- HBHollis BarbaroJan 22, 20263.0Home instead provided care for my dying stepfather. The manager Peg was very organized and kind in her approach, we had challenges with billing, where inappropriate amounts were added onto bills as well as a 3% surcharge for credit card when I was paying by check. Monitor your bill closely! Additionally, although most caregivers were helpful and supportive of the care, one person came in on the weekend and was not capable of providing the care that my stepfather needed. She inappropriately called in a weekday caregiver on her weekend off instead of calling the agency that she worked for.
- DKDebbie KingApr 3, 20245.0It's been my pleasure to work directly with Senior Care Advocate, Amanda. She goes above and beyond to assist her patients with their daily needs.
Frequently Asked Questions About Home Instead
What types of senior home care services does Home Instead in New Bern, NC provide?
Home Instead offers services including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctor's appointments, and live-in companions.
Where is Home Instead located in New Bern, NC?
Home Instead is located at 3601 Trent Rd, Suite 4, New Bern, NC 28562, USA.
What are the hours of operation for Home Instead in New Bern?
Home Instead is open 24 hours a day, 7 days a week.
How can I contact Home Instead for a senior home care assessment?
You can contact Home Instead at their main phone number +1 252-408-5568 or alternate phone +1 252-633-3283 for a free senior home care assessment.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa as payment options.
Does Home Instead have facilities accessible for people with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms, and it welcomes LGBTQ clients.
Can I book or reserve senior care services online for Home Instead in New Bern?
Yes, you can make a reservation or request services online via their reservation URL provided on their website.
What nearby places can I visit around Home Instead in New Bern?
Nearby places include Sweet Bee's Bakery for baked goods, Carolina Bagel Company and Deli for breakfast or lunch, and Pic Frame & Gallery for arts and crafts.
Are there wellness or beauty services near Home Instead in New Bern?
Yes, nearby wellness and beauty services include Flemming Chiropractic Wellness Center, Milady's Beauty Salon, Bern City Beauty Spa, and Solantis Light Spa, perfect for a relaxing visit before or after your appointment.
What shopping or professional services are close to Home Instead in New Bern?
Nearby shopping and services include The Sassy Boutique for women's clothing, Village Square shopping center, BlueSky Wealth Advisors for financial advising, and Singleton Vision Center for optometry services.
Brand Certified Facts from Home Instead
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