HospitalEmergency RoomFamily MedicineSurgery Center
Northern Regional Hospital, a 133-bed hospital, is an independently operated award winning facility with a number of outpatient service locations. Northern Medical Group is the hospital’s network of primary care and specialty providers delivering a comprehensive array of services to meet the needs of the community. Recognized for excellence, Northern is a primary stroke center, listed among Becker's Top 100 Great Community Hospitals, has been named among the Best Places to Work by the Triad Business Journal for four consecutive years, and rated as a CMS 5-star facility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.