Carteret's emergency department offers 24-hours a day, seven days a week service to treat emergency medical problems. Patients who visit the emergency department will be initially evaluated through our triage system. This means that each patient is seen by a specially trained nurse or physician to determine the level of medical emergency. The process allows us to know which patients have the most serious needs and begin their treatment first.
Sometimes we begin your care to diagnose and treat you before you have been assigned a bed. This may include performing lab tests, x-rays or other diagnostic tests. Though you may be in the waiting room during this time, we hope this will reduce the time in the treatment area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.