Target Optical

Reviews

• MM

  Michael Markham

  5 days ago
  5.0
  I was very impressed with Jennifer in how she handled my request to get the scratched lenses of the two sets of eyeglasses I purchased from this location, replaced. She was very thorough, knowledgeable, and cordial throughout the entire positive experience.
• KL

  Kelly Lu

  Jun 18, 2026
  5.0
  Customer service was outstanding, Jennifer helped me to pick up my eyeglasses and always helped me to adjust my glasses to fit comfortably she is patient and skilled, very satisfied with the service
• TP

  Tanya Perry

  Jun 11, 2026
  5.0
  Tabitha was so very helpful to me in choosing new frames. She was friendly and also professional as I was trying to decide between 2 different frames. She was very efficient in placing the order. I would recommend Target Optical because of her.
• RH

  Robert Havelka

  Jun 8, 2026
  5.0
  I am writing this review for two visits: one that occurred yesterday, and another that occurred in / around March 1, 2026. Jennifer assisted my grandparents and I both times. My grandparents' primary language is Polish and, although English is a viable second language for them and they have used it over 30 years, it can sometimes pose a challenge when speaking about technical details or medical information (such as eye glasses, insurance, or, in this case, Nuance Audio). Jennifer took it all in stride. One of the only interactions in this space (medical, optical) where I felt as if my presence was not necessary (which is reassuring for those times I cannot get out of work or my other obligations to assist them). Further, Jennifer very clearly is both knowledgeable, adaptable, and willing to help anyone with their needs. She took care of us quickly without feeling rushed. She ensured all our needs were met without feeling pestered or that we were inconveniencing her, and she was able to bounce between us and other things in the store without making us feel neglected. She could teach a Master Class on both customer service / interpersonal skills and good team management. It is clear that she has both the confidence and trust of her patrons as well as her colleagues. I hope that she is appreciated as much by Target Optical as she is by my family, and the multitudes of others I have seen her assist (without blinking an eye or breaking a sweat).
• DS

  David Semper

  Jun 1, 2026
  5.0
  I brought my dad in to have his glasses serviced because he accidentally sat on them. I believe the young lady who greeted us was Vanessa, so kind and helpful. She ended up fixing the glasses without costing us anything because the frames were bent. I appreciate that so much because she could have charged us for it. Regardless of course, the overall experience was exceptional. Very kind and funny from beginning to end.

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