Expert Orthodontic Care for All Ages!
iSmile Orthodontics is a family-owned orthodontic office that has been creating confident, beautiful smiles for families across the greater Charlotte area for over 18 years. Founded by Dr. Chad Johnson in 2008, our board-certified team offers personalized orthodontic treatment for children, teens, and adults.
We offer a full range of modern treatments including self -ligating braces, clear aligners and non-surgical airway treatments for children and adults (MARPE). As a fully digital, family-owned practice, we use advanced technology including 3D cone beam imaging, digital scanning for impressions, and on-site 3D print models for retainers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.