A part of Duke LifePoint Healthcare, Frye Regional Medical Center is an acute care hospital serving the Catawba Valley Region. The center features the Frye Heart Center, a Duke Health heart affiliate, offering heart intervention procedures and heart care and a Brain Center offering neurosurgery and advanced care for complex brain illness and injury. Other services include general and bariatric surgery, emergency services, cancer center, advanced orthopedics, women's birthing center, neurosciences and inpatient rehabilitation. The system also includes Frye South Campus, an inpatient adult behavioral health hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.