A part of Duke LifePoint Healthcare, Frye Regional Medical Center in Hickory, NC has served the health and medical needs of the residents of the Catawba Valley region since 1911 with a commitment to high quality and compassionate care. Frye Regional includes a 355-bed acute care hospital – home to the Frye Regional Heart Center, General and Vascular Surgery, Gastroenterology, Neurology, Neurosurgery, Oncology, Orthopedics, Pulmonology, Surgical Weight Loss and Women's Services. The health system also includes a 32-bed Emergency Department, Outpatient Therapy and Inpatient Rehabiliation Services and Inpatient/Outpatient Imaging. Frye Regional’s South Campus is an adult behavioral health facility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.