Medical Arts Family Practice, P.A.

Reviews

• MM

  Mike

  May 27, 2026
  5.0
  My wife has been going to this practice for many years. Her current primary care provider, Dr. Santangelo, has seen my wife over two years and has made a positive difference in her well-being during that time. Dr. Santangelo takes the necessary time to listen and makes healthcare recommendations based not only on past medical issues but also on concerns discussed during the appointment. Doctors should always give patients enough time for a thorough examination. Dr. Santangelo does and my wife and I both greatly appreciate her.
• MW

  Michelle Wright

  May 18, 2026
  1.0
  Update: sadly I do not think nothing can be said to fix. I cried and beggied Melinda to hear me snd listen to me and she gave me her butt to kiss like she was not representing this office that I had come to know and love. When I said im going to complain she told me to do it, no-one cares and said give them her first and last name. No-one has bothered to call and check on me or apologize but expect me to call for that after I called for weeks for help. Being called a drug seeker prior to looking in E-Clinical works to see what was going on. Just chose to stereotype me. This office unfortunately has done a true disservice to myself as well as others, one that died because of subpar care after Stacie left and ended up dying from cancer. This office has tryly become a disappointment sadly. I was a patient for over a decade with an awesome practitioner who left a year ago. For a year this office has lied and gave runaround about a new practitioner starting which never happened. They had me see a Dr who truly screwed me over with my medicine throwing me into a severe flare that almost caused me to be hospitalized. When i tried to talk to Melinda, office administrator, she was disgustingly rude, showed no empathy for what patients were exposed ti and then said what do you want me to do about it and how do you think I feel. sad that i used to refer many patients because this was an amazing ofrice but now i.would never refer anyone. I was accused wrongly of being a drug seeker when i called for refill and was accused of going to multiple providers. I said no that Dr referred me to these providers because she didn't want to give me my meds. I work in healthcare, would never treat my offices or patients with such unprofessional disrespectful meanness when they are crying from pain and to be accused of being drug seeker snd doctor hopping was humiliating even though the nurse has known me for years even before i went where thst provider referred me to. They did end up calling anf half assed apology when they saw i was being truthful gut damage was done. Lisa at front is only one who care about patients no matter whats goong on. At this point I would steer clear of them unless you can adequately advocate fir yourself.
• TB

  Todd B

  May 6, 2026
  5.0
  I really love this practice. I have been a patient for many years and feel I have always received great treatment. Just walking in the front door Lisa greets you by name. She is so friendly and you can tell she just enjoys helping people. My primary care physician was Dr Norris and I was concerned when she retired that I would not have the same care or confidence with my new physician. I can honestly say that Dr. Amy Santangelo has relieved those concerns. I feel as a new patient for her she thoroughly reviewed my records going back 10 plus years. Having a family history with cardiac issues she has worked with me on a program to aid in prevention of heart attack or stroke. I will say again I am impressed with her thorough review of my history and records. Nice to feel like a valued patient.
• AG

  Ashley Gallatin

  Mar 2, 2026
  2.0
  I have been a patient at this doctor’s office for over 3 years. I do not come in often because whenever I need an appointment I can’t be seen as quickly as I need to be. I recently called because an issue I am having and was questioned about why I haven’t been back and this is not the first time I feel like I have been treated this way by the employees at this practice. Another reason why I am not eager to be seen. I also was not notified that my primary care doctor did not work here anymore. The list goes on but after my next appointment I will be finding a new primary care office.
• DM

  Dandy Mcdandy

  Jan 29, 2026
  1.0
  My mother had the worst experience with this doctors office. After being a patient of one doctor for over a decade, the doctor left and it’s been three years and she has not been able to have a doctor assigned to her. She actually got assigned to one about a year ago and then they left. Not sure why they can’t keep staff but my mother who was over 90 Could not get an appointment to see anyone even in cases of emergency. I would literally choose any doctor’s office above them.

Frequently Asked Questions About Medical Arts Family Practice, P.A.