Jones Center For Womens Health

Reviews

• MM

  Mone'

  6 days ago
  1.0
  I had an appointment at this OB-GYN office a couple of months ago and recently. Unfortunately, my experience was very disappointing. The nurses were extremely rude and unprofessional. They read my personal information out loud in a way that allowed other staff members and people sitting in the lobby to hear it. I expected my information to be handled with more privacy and confidentiality, especially in a medical setting. Instead, I felt uncomfortable and disappointed by the lack of professionalism and consideration for patient privacy. Visiting an OB-GYN can already be a personal and vulnerable experience, and the staff should make patients feel safe, respected, and comfortable. Unfortunately, that was not my experience.
• TR

  Tiffany Rash

  Oct 6, 2026
  1.0
  I have never been this frustrated or disappointed with a doctor’s office. This was an incredibly unprofessional and unacceptable experience from start to finish. My appointment was scheduled for 10:45 AM, and I arrived on time. This was a two-person appointment, so my husband was also there with me and waiting in the lobby. From the moment we walked in, there was confusion. I was sent to the right, then to the left, and then back to the right again because the staff could not clearly tell me where the provider was located. I was told the provider switches locations frequently, which only added to the confusion. My husband and I then sat in the lobby for over 30 minutes before I was even checked in. After finally being checked in, I waited another 20 minutes before being taken to the back for my height and weight. Then I waited another 15 minutes. At this point, an entire hour had passed, with my husband still sitting in the lobby waiting, only for me to be told that the office didn't even have the proper equipment needed to perform the appointment I had scheduled. How does a medical office allow two people to show up for a scheduled appointment, sit there for an hour, and only then realize they aren't prepared to perform the appointment? Apparently, this happened because of an oversight at my initial meeting. I was never given the necessary form to sign so the equipment could be ordered for this appointment. That was their mistake—not mine. Yet instead of taking responsibility and sincerely apologizing, the staff member was incredibly nonchalant about the situation and made me feel as though I was somehow responsible for their mistake. To make matters worse, they were pushing another product that would be implanted into my body without adequately discussing all of the potential side effects and risks. The way it was presented was extremely casual considering this is something that would be going into my body. At that point, I had absolutely had enough. My husband and I had both taken the time to come to this appointment. We arrived on time, waited over an hour, and ultimately discovered that the office couldn't even provide the service because they had failed to properly prepare for the appointment. What was most upsetting was the complete lack of accountability, urgency, and concern for the patient. Mistakes happen, but what matters is how a business handles those mistakes. I expected an apology and some acknowledgment that they had wasted our time. Instead, the attitude was essentially "that's just how it is," and I was left feeling like I was the problem. I had to give a full on account of exactly what happened during my initial meeting, who I talked to, and try to recall names for the woman to act like she believed me. None of which would make a difference if the office didn’t have/didn’t order the equipment that was needed for my appointment. Again this is a mistake the office made not me. This office is disorganized, extremely slow, understaffed, and lacks basic communication and professionalism. Patients should not have to waste their time and rearrange their schedules because the office failed to do something as basic as properly prepare for a scheduled appointment. I ultimately walked out, and I can say with complete confidence that I will NEVER return to this office. Absolutely unacceptable. I would not recommend this office to anyone.
• SF

  sadie Friebus

  Sep 29, 2026
  1.0
  Don’t bother even trying to get an appointment here. They don’t pick up the phone. My primary referred me here and they never called me to make my appointment or answered my calls and of course their voice mailbox is full. I’ve gone weeks in pain because no one there wants to do their job. When I called my primary doctor about it they said they weren’t surprised (shocker!) and had to refer me somewhere else.
• CE

  Cheyenne E

  Sep 24, 2026
  1.0
  The service was great. But waiting 3 days for an ultra sound pictures is ridiculous. For 3 days the people who they do ultra sound picture with was down. And I still haven’t received my babies ultra sound photos. This is ridiculous.
• JV

  James viper

  Sep 10, 2026
  2.0
  Arrived before appt time, wife filled out packet on-line, as requested, but was told that the on-line packet was never completed. This led to a ONE hour wait to see the provider, while waiting, was told our car was about to be towed, (It wasn't) while parked in the office's parking lot. Then when attempting to turn on the written packet, the front desk personal said, 'oh, two different windows, so have a seat, someone will get to you'. After waiting an hour for a scheduled appt? That's bad front desk operation, and the wait time, as EVERYONE else was seen, and left, before being seen is prime example of bad clinical management.

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