Duke Children's Hospital & Health Center is ranked among the top 50 children's hospitals nationally in 10 specialties by U.S. News & World Report and provides care for thousands of patients annually.
The Duke Children's Health Center includes specialty clinics, a pediatric endoscopy and procedure suite, a pediatric perioperative suite, an outpatient pharmacy, and the Jim Valvano Day Hospital for children and adolescents receiving chemotherapy and other outpatient infusions.
Most importantly, we consistently strive to make the patient experience a model of quality care through advanced treatment, compassionate support, and full family participation and communication.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.