SECU Youth Crisis Center, A Monarch Progam
The SECU Youth Crisis Center, a Monarch program in Mecklenburg County, is the first step in life-changing treatment for young people across North Carolina between the ages of 6 to 17 who are in a mental health or substance use crisis. We offer short-term stabilization for an acute psychiatric episode in a secure setting that provides a safe and healthy environment where healing can begin.
Location
SECU Youth Crisis Center, A Monarch Program - Charlotte
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.