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LensCrafters

4.8
(1107 reviews)

Business Details

(704) 509-4366

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6801 Northlake Mall Dr, Charlotte, NC
28216-0757, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.8
1,107 reviews
5 stars
1,018
4 stars
22
3 stars
10
2 stars
4
1 star
53
  • GH
    George Homsi
    May 10, 2026
    5.0
    Sales man very nice, helpful and knowledgeable. Better than any my previous experiences.
  • JF
    J. Fields
    May 6, 2026
    5.0
    Tatiana was very helpful and very knowledgeable & kind. If I need any more glasses, I’m coming to see her at LensCrafters in the North Lake mall. Thank you for all your help!
  • MT
    Mohit Thomas
    May 3, 2026
    5.0
    Super friendly and professional. I will recommend lens crafters eye exam and specs shop. Employees were super polite and patient.
  • JA
    Jahmar Adams
    Apr 24, 2026
    1.0
    Rude lady at the front desk. I had an appointment she didn't know how to verify my appointment after I showed her the text on my phone verifying my appointment. She had to ask the young lady sitting beside her for help. You should know your job especially if you are the first person/face that customers see when they enter the store. Never again Concord Mills location is way better . North Lake Mall location SUCKS! Do better!
  • KL
    Keila Lane
    Apr 21, 2026
    1.0
    I won’t be returning to this location every time I send my contacts here for pick up they can’t seem to find my order. I get things can get misplaced at times but a person shouldn’t have to drive back out to your location twice because you can’t find contacts that are present in the store. Customer service is also poor. I’ve also had two interactions with staff over the past days where they were just rude for no reason.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified May 17, 2026Yext Knowledge Graph
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