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Business Details
About
Gym
Since 1996, the Keith Family YMCA has served individuals and families who live, work and play in Charlotte’s vibrant and growing University City community. Formerly called the University City YMCA, the branch was renamed in 2017 to honor the Keith family, whose multi-generational support across the YMCA of Greater Charlotte made this branch possible.
The Keith Family YMCA serves thousands of people each year with diverse and enriching programs and services for all ages, backgrounds and abilities.
Location
Hours
Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 9:00 PM
Saturday7:00 AM - 6:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.