Home Health Care ServiceHospice & Long Term CareNursing HomeRetirement Community
FirstLight Home Care of Greater Charlotte has been providing high-quality home care, respite care, companion care, dementia care and personal care services to seniors, veterans, individuals recovering from surgery, and those requiring extra in-home assistance in the Charlotte metropolitan area since 2016. The qualified caregivers at FirstLight ensure that those under their care can relax and enjoy peace of mind. FirstLight Home Care of Charlotte is an award-winning home care provider that empowers its clients to live fulfilling lives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.