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Daymark Recovery Services The Smith Family Behavioral Health Urgent Care
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Business Details
About
Mental Health ServiceMental Health Clinic
Welcome to our The Smith Family Behavioral Health Urgent Care (Mecklenbug BHUC) unit located in Charlotte.
Behavioral Health Urgent Care (BHUC) provides an alternative to Emergency Room and Inpatient Psychiatric Hospitalization for individuals who have a mental illness and/or substance use disorder. The unit is staffed 24-hours -a-day by nurses, licensed clinicians, and qualified professionals. The facility has a 23-hour observation chair unit that will allow patients to stay up to 23 hours for observation, further assessment, and care management.
Location
Daymark Recovery Services The Smith Family Behavioral Health Urgent Care
616 Colonnade Dr, Charlotte, NC
28205, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.