Carmel Foot Specialists

Reviews

• OC

  oniqua chisolm

  Aug 24, 2026
  1.0
  Subject: Formal Complaint Regarding Staff Conduct and Denial of Care I am writing to formally express my concern regarding an unpleasant experience I had with members of your staff, specifically Angela W. and Diane, the front desk clerk. On 8/24 the morning of my appointment, I contacted the call center at approximately 8:07 a.m. to advise them that I would be arriving late. The call center representative informed me that I was still within the late-arrival window and advised me to come to the office. She also sent a message to the office notifying the staff of my situation. I arrived at the office at approximately 8:29 a.m. and attempted to check in. Unfortunately, Diane was extremely rude and dismissive. Her customer service was unprofessional, and I felt that my concerns were not being handled appropriately. Diane informed me that there was no physician available to see me because the office was short-staffed. She also stated that, because of the amount of paperwork that needed to be completed, I could not be seen. She then refused to reschedule my appointment. I found this especially concerning because I had already contacted the call center before arriving and was specifically told that I was still within the allowable late-arrival window and should come to the office. The office should have received the message sent by the call center, yet it appeared that the information was either ignored or not properly communicated. After this interaction, I contacted the customer service office again and spoke with Megan, the manager. Megan was helpful and professional and ultimately rescheduled my appointment. I appreciate her assistance, but I should not have had to make a second call to resolve an issue that could have been handled appropriately at the front desk. I am requesting that this incident be reviewed, including the communication between the call center and the office, as well as the conduct and customer service provided by Diane and Angela W. Patients should be treated with courtesy, professionalism, and respect, particularly when they have made an effort to communicate with the office in advance. I would appreciate a response regarding how this matter will be addressed and what steps will be taken to prevent similar situations from occurring in the future. Thank you for your attention to this matter. I look forward to your response. Sincerely, Dr. Oniqua Chisolm
• AH

  Anna Huston

  Aug 21, 2026
  5.0
  Had an absolutely wonderful experience here with Dr.Weily and staff. Staff was friendly and efficient, and Dr. Weily did a phenomenal job with my procedure. I’ve gone to 3 other offices for the same procedure, and none handle it as well as he did. It was quick, painless, and I love how he provided insight to why this is happening and options for treatment. Definitely will be back to this office for all podiatrist needs!
• RH

  Ro Hardison

  Aug 4, 2026
  4.0
  I have been a patient at this office for many years. Dr Nicholas Miller has been very gentle and caring regarding my feet. I have several issues caring for my feet on my own . I would definitely recommend Dr Miller if you are unable to care for your feet on your own. He will listen to your concerns.
• LR

  Libby Robinson

  Jul 14, 2026
  5.0
  Dr. Lind was extremely quick, kind and professional. He made sure to explain everything, including future care needed. The whole team was outstanding, very friendly and took the time to make me feel welcome. Dr. Lind offered some conversation during a procedure and was able to make the visit much more personable and individualized while still remaining quick and efficient. Very clean and accessible location, easy and quick scheduling. Very much recommended this whole office! 10/10
• BG

  Bryan Gamble

  May 6, 2026
  5.0
  Great care and wonderful staff